EN

Support, Hospitalization and Treatment

  • Coordination with clinics and doctors on examination/treatment schedules;
  • Negotiations with the clinic regarding the treatment/examination program, the necessity of certain procedures, etc.;
  • Resolving administrative matters in the shortest time: obtaining invoices from the clinic for prepayment, arranging patient transportation, preparing required documents, etc.;
  • Service support at all stages of treatment and after returning from the clinic: explaining medical reports and treatment results, contacting the clinic to obtain all final documentation for the patient.
  • Coordination with clinics and doctors on examination/treatment schedules;
  • Negotiations with the clinic regarding the treatment/examination program, the necessity of certain procedures, etc.;
  • Resolving administrative matters in the shortest time: obtaining invoices from the clinic for prepayment, receiving an official invitation from the clinic for the Consulate, assistance in preparing visa documents;
  • Organizing services: booking and purchasing flight tickets, arranging interpreter services, transfers, excursions, etc. Selecting and booking accommodation before/after hospitalization, assistance with other organizational matters according to client preferences;
  • Preparing a detailed program of the patient’s stay during the trip;
  • Service support at all stages of treatment and after returning from the clinic: explaining medical reports and treatment results, contacting the clinic to obtain all final documentation for the patient.
  • Analysis of medical reports provided by the client (CT/MRI protocols, laboratory tests, histology results, discharge summaries, etc.);
  • Preparation of a professional medical dossier;
  • Forming a request based on the client’s documents, questions, and preferences (request prepared and sent to the clinic within 1 day);
  • Sending the request to the clinic;
  • Receiving a response from the clinic and informing the client: doctor’s medical recommendations, examination/treatment program, official invoice from the clinic, and the nearest available appointment date;
  • Arranging an appointment with the doctor or diagnostic/medical procedures as agreed with the client.
  • Escort by a company specialist to a Russian/foreign clinic as an assistant and interpreter (including medical interpretation);
  • Assistance with patient placement in the clinic/hotel and support with all daily needs.
  • Selection of a health resort and hotel based on medical indications and/or client preferences in the shortest possible time;
  • Arranging rehabilitation or spa treatment at a health resort;
  • Developing an individual program of procedures;
  • Organizing consultations with resort doctors;
  • Visa assistance: booking consular appointments, completing applications, preparing the document package;
  • Arranging transfers and excursions;
  • Organizing a combined trip: combining diagnostics in a clinic with wellness holidays at a resort hotel.